SOLSTAR Inc. (hereinafter referred to as "the Company") establishes the following Privacy Policy (hereinafter referred to as "this Policy") regarding the handling of personal information provided by customers of the Company's products and services, users of this website, and other parties related to the Company (hereinafter collectively referred to as "Customers").
Article 1 (Definition of Personal Information)
"Personal information" means information about a living individual that falls under any of the following items:
Information that can identify a specific individual by name, date of birth, or other descriptions contained in such information (excluding personal identification codes) (including information that can be easily cross-referenced with other information to identify a specific individual).
Information that includes a personal identification code.
Article 2 (Personal Information Handling Business Operator)
The personal information handling business operator is as follows:
Company Name: SOLSTAR Inc.
Address: Ginza Ohtake Business Residence 2F, 1-22-11 Ginza, Chuo-ku, Tokyo
Representative: Jun Shimabukuro
Article 3 (Acquisition of Personal Information)
The Company acquires personal information such as names, addresses, telephone numbers, and email addresses by appropriate and fair means in order to achieve the purposes of use specified in the next article.
Article 4 (Purposes of Use)
Personal information provided by Customers will be collected and used only for the following purposes. Personal information will not be used for purposes other than those specified without the Customer's consent.
Provision, billing, and payment for products and services ordered from the Company.
Receipt and response to inquiries.
Information regarding the Company's products and services.
Sending and collecting questionnaires.
Other purposes of use incidental or related to the foregoing purposes of use.
Article 5 (Provision to Third Parties)
Unless the Customer's consent has been obtained or in the cases listed in the following items, the Company will not disclose or provide personal information to third parties.
When required by law.
When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the individual.
When it is particularly necessary for improving public health or promoting the sound upbringing of children and it is difficult to obtain the consent of the individual.
When it is necessary to cooperate with a national agency, local government, or a person entrusted by them in executing affairs prescribed by law, and obtaining the consent of the individual may hinder the execution of such affairs.
Other cases permitted by laws and regulations such as the Act on the Protection of Personal Information.
Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be considered a third party.
When all or part of the handling of personal information is entrusted to a third party within the scope necessary to achieve the purposes of use.
When personal information is provided in connection with the succession of business due to merger or other reasons.
When personal information is jointly used with a specific person, and the individual has been notified in advance of the fact, the items of personal information to be jointly used, the scope of persons who will jointly use it, the purposes of use by the users, and the name or designation of the person responsible for the management of said personal information, or has been placed in a state where they can easily know such information.
Article 6 (Security Control Measures)
The Company strictly manages personal information obtained from customers, strives to ensure its accuracy and safety, and implements the following security control measures to prevent unauthorized access, loss, destruction, alteration, and leakage.
[Establishment of rules regarding the handling of personal information]
Rules for handling personal information have been formulated for each stage, such as acquisition, use, storage, provision, deletion, and disposal.
[Organizational security control measures]
We have appointed a person responsible for the handling of personal information, clarified the personnel who handle personal information and their roles, and established a reporting and communication system to the responsible person in cases where facts or signs of violation of laws or predetermined handling methods are identified.
[Human security control measures]
We regularly provide training to employees on points to note regarding the handling of personal information.
[Physical security control measures]
We implement measures to ensure that personal information cannot be easily viewed by individuals other than those authorized to handle it.
[Technical security control measures]
We clarify the devices that can handle personal information and the employees who operate those devices, thereby preventing unnecessary access to personal data.
Article 7 (Disclosure, Correction, Addition, Deletion, Suspension of Use, Suspension of Provision to Third Parties, etc.)
If a customer wishes to request the disclosure, correction, addition, deletion, suspension of use, suspension of provision to third parties, or disclosure of records of provision to third parties (hereinafter collectively referred to as "Disclosure Requests, etc.") of personal information held by the Company, we will respond within a reasonable period and scope after confirming that the person making the request is the individual concerned.
Article 8 (Method of Receiving Disclosure Requests, etc.)
Requests for disclosure of personal information or records of provision to third parties will be accepted using the following methods. If you have any questions about the method of making Disclosure Requests, etc., please contact the reception desk specified in Article 9 by email.
Recipient
SOLSTAR Inc. Personal Information Handling Desk
〒104-0061
Ginza Ohtake Business Residence 2F
1-22-11 Ginza, Chuo-ku, Tokyo
Method of Acceptance
Please prepare the necessary documents listed below and mail them to the recipient above. Please note that all costs incurred for obtaining identification documents, postage, etc., will be borne by the individual making the disclosure request.
Required Documents
[Request by the individual]
Disclosure Request Form (free format, must include details of the request, name, address, telephone number, and email address).
Identification Document (a copy of one of the following: driver's license, resident certificate, passport, or other document issued by a public institution).
[Request by proxy]
In the case of a request by a proxy (legal representative or voluntary representative), please enclose the following documents in addition to documents (1) and (2).
Proxy Authorization Document:
For legal representatives: A copy of a document verifying legal representation, such as a family register.
For voluntary representatives: A power of attorney (with the individual's registered seal) and the individual's seal registration certificate (issued within 3 months).
Proxy's Identification Document (a copy of one of the following: driver's license, resident certificate, passport, or other document issued by a public institution).
Fees
[Disclosure of personal information or records of provision to third parties]
1,000 yen per request
[Correction, Addition, Deletion, Suspension of Use, Suspension of Provision to Third Parties of Personal Information]
Free of charge
Notes
[Regarding identification documents]
・If submitting a copy of your resident certificate, please provide one that does not include your permanent domicile or My Number (individual number).
・If submitting a copy of your health insurance card, please mask the "symbol," "number," "insurer number," and "QR code" sections.
Article 9 (Contact for consultations and complaints)
For questions, unclear points, complaints, or other inquiries regarding the Company's handling of personal information, please contact the reception desk below.
[Reception Desk]
SOLSTAR Inc. Personal Information Handling Desk
Mail: shun.shimabukuro@solstar.co.jp
Article 10 (Miscellaneous)
The Company may change the contents of this Policy at any time. The revised Privacy Policy shall become effective from the time it is published on this website or notified to the individual by the Company's prescribed method.
Enacted: October 17, 2024
About Access Analysis
This site may use "Google Analytics," an access analysis tool provided by Google Inc. Google Analytics uses cookies, advertising identifiers (IDFA/AAID), or similar technologies to collect anonymous user data, but this information does not identify individuals. You can opt out of Google Analytics by changing your browser's add-on settings through the Google Analytics Opt-out Add-on below. Please note that information collected by Google Analytics is managed according to Google's Privacy Policy.
Google Analytics Terms of Service
https://marketingplatform.google.com/about/analytics/terms/jp/
Google Privacy Policy
https://policies.google.com/privacy?hl=ja
Google Analytics Opt-out Add-on
https://tools.google.com/dlpage/gaoptout?hl=ja
